# Otii app crashes on Linux \[SIGSEGV\]

**URL:** <https://forum.qoitech.com/t/otii-app-crashes-on-linux-sigsegv/340>\
**Category:** Support\
**Created:** [July 27, 2020, 11:35am UTC](https://forum.qoitech.com/t/otii-app-crashes-on-linux-sigsegv/340 "2020-07-27T11:35:59Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![nabil](https://avatars.discourse-cdn.com/v4/letter/n/e79b87/32.png) [@nabil](https://forum.qoitech.com/u/nabil)\
**Post date:** [July 27, 2020, 11:35am UTC](https://forum.qoitech.com/t/otii-app-crashes-on-linux-sigsegv/340/1 "2020-07-27T11:35:59Z")

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Hi,

I just installed Otii application on Linux and as soon as the app is launched, it crashes and closes.

I managed to get the following log from syslog. The crash seems to be due to a segmentation fault.

```auto
Jul 27 13:28:02 mouka kernel: [3349.517880] otii[16308]: segfault at 0 ip 0000000000000000 sp 00007ffed44e0be8 error 14 in otii[560372d3e000+4aa000]

```

I am using version 2.6.3 installed from the provided deb file.  
My machine configuration (Linux Mint 18.3 Cinnamon 64 bits)

```auto
Linux mouka 4.15.0-107-generic #108~16.04.1-Ubuntu SMP Fri Jun 12 02:57:13 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux

```

I also managed to retrieve Linux crash error report:

 ![image](https://europe1.discourse-cdn.com/flex017/uploads/qoitech/original/1X/31516510347759f44064c136304266a9a54f1bb9.png)

![image](https://europe1.discourse-cdn.com/flex017/uploads/qoitech/original/1X/805f7367b2c5277c6b80224aa03493a37f7cd73c.png)

Please note that the app works perfectly with the Arc device when using it from a Windows VM installed on the same machine.

Is this a known issue?

Thanks,  
Nabil

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<div class="post-metadata">

**Author:** ![bjorn.rosqvist](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.qoitech.com/bjorn.rosqvist/32/238_2.png) [@bjorn.rosqvist](https://forum.qoitech.com/u/bjorn.rosqvist)\
**Post date:** [July 28, 2020, 7:13am UTC](https://forum.qoitech.com/t/otii-app-crashes-on-linux-sigsegv/340/2 "2020-07-28T07:13:16Z")

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Hi Nabil and welcome to the forum!

Probably, this is due to your Linux Mint installation. We do not support this, the only Linux distribution we support is Ubuntu. However, I know that some are using Otii on Mint, but I do not what version.

Best regards,  
Björn

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<div class="post-metadata">

**Author:** ![nabil](https://avatars.discourse-cdn.com/v4/letter/n/e79b87/32.png) [@nabil](https://forum.qoitech.com/u/nabil)\
**Post date:** [July 29, 2020, 12:31pm UTC](https://forum.qoitech.com/t/otii-app-crashes-on-linux-sigsegv/340/3 "2020-07-29T12:31:14Z")

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Ok, thank you @bjorn.rosqvist