This project contains incomplete or corrupted data that is not compatible with the otii software

[hugo.nadal]

Hi, I’ve had a data backup problem since I upgraded to version 3. I’m currently on version 3.5.3.
Here’s what I do: in the software I record the consumption and the uart logs (here 57600). I make a recording that lasts 5-10 minutes. I can see the uart log, but if I want to save the recording an error appears:
“This project contains incomplete or corrupted data that is not compatible with the otii software”

The error appears systematically and I systematically lose the data.
This is Software regression since version 2.
Can the support analyse this problem?
And there is any way of recovering corrupted projects?
Best regards,

[bjorn.rosqvist]

Hi Hugo,

Thank you for creating this post.
This sounds very strange and we are happy to support you further.
I ask you to create a case in our case system (User Management - Qoitech) with this information.
When the case is created, you can add the otii3.log file as an attachment.
You find the otii3.log file by, in the Otii 3 application, click Help → Find otii3.log

Best regards,
Björn